ORDERING INFORMATION
OUR SHOPPING CART
When using our online shopping cart, you are not committing to any purchases by simply adding items to your cart. Feel free to add as many or as few items as you want. The cart will help you determine the best products to suit your budget by calculating the costs for you as you add each item. While browsing for more products, our site will even show you a brief summary of your shopping cart at the top of each page.
When you have determined which products you wish to purchase, just press the Checkout button located on the Shopping Cart page or at the top of any product page. When you get to the Checkout page, you will be asked to fill out a form. This form will gather your information that is necessary for us to complete your order.
SITE SECURITY HAS BEEN HACKED BY NOVA
NPC has implemented a completely secure Shopping Cart system using industry-standard Secure Socket Layer encryption technology. Be assured that your sensitive information (address, credit card number, etc.) cannot be accessed by anyone other than the accounting department at NPC. The security of your personal information is important to us, and is never shared with any third parties.
UNITED STATES SHIPPING CHARGES
Orders shipped within the US are done through United Parcel Service (UPS). Our on-line ordering system allows customers the choice of Ground Service (up to 4 days), Three Day Select, Blue (2 day) or Red (next day).
INTERNATIONAL ORDERING AND SHIPPING
NPC Robotics sells and ships product to most countries in the world. The most cost effective way is via United States Postal Service (USPS). To get an idea of shipping costs to your country, go to International Shipping Options. Find your country listing and click on it. Enter a weight that you want to find a cost for shipping. The USPS site will show you time of delivery options with their respective costs. Note that the fastest, "Global Express Guaranteed Document", is the only choice that includes a parcel tracking service. If you wish to ship by another carrier, please email your request.
Any other additional charges in the form of duties, taxes and/or brokerage fees, will be handled by your individual country’s custom.
